Travelers' Amenities & Service

Candela Hotels' traveler-centric approach ensures that accommodations, amenities and services are designed with you in mind.

We have  the ability and desire to contribute to your personal support network by eliminating the pain-points of travel and accommodating each individual traveler's needs, tastes and requirements.

26-Hour Day

At Candela Hotels we understand that no two travelers' schedules are the same. When you stay with us, you are welcome to use your guest room for 26 hours – if you arrive a 6 p.m., you are free to use your room until 8 p.m. the following day.

No Tipping

At Candela Hotels no gratuities will be accepted. This makes every interaction between you and our staff swift, effortless and our sincere pleasure.

Tailored Rooms and Suites

From the right pillow to the right snacks, Candela Hotels personally tailors your guest room prior to your arrival. We even convert your room’s flexible space to meet your ideal function, whether you need a meeting room for executives or a playroom for the kids.

Designated Service Team

Candela Hotels provides a dedicated service team that is your single point of contact and an extension of your personal support network. Each member of your team is extensively cross-trained to provide service beyond their traditional duties, thus ensuring that your requirements are intuitively met.

No Check-In

Candela Hotels has eliminated the tedious
hotel check-in/out ritual. Instead you will breeze through the hotel lobby and proceed directly to your room.

Personalized Environment

Candela Hotels believes that the ability to control your indoor environment is essential to your comfort. Candela Hotels' guest rooms have an abundance of natural daylight, operable windows, filtered fresh air, full-spectrum lighting and hypo-allergenic bedding.

A Destination Spa

Each Candela Hotel features a destination style spa that provides a full range of spa treatments available any time of day, and a fitness center designed to ensure easy maintenance of your wellness routine while on the road.

Airport Greeting

Candela Hotels' service teams monitor your flight times, greet you warmly at the airport and seamlessly transport you to the hotel.

Customized IT

Candela Hotels’ IT support systems best serve the needs of the traveler -- from computer equipment pre-set in your room to the advanced use of Customer Relationship Management Software (CRM) that ensures your preferences are properly noted and acted upon at all our hotels.

Green Hotels

In addition to Candela Hotels being built to LEED® Silver standards, or better, we focus on sustainable operations ranging from energy and water conservation to comprehensive recycling and waste reduction programs.

Next-Visit Storage

For returning guests we offer the added advantage of being able to store personal belongings for future stays.

Signature Restaurant

Candela Hotels features a destination restaurant offering fine wine and organic, locally inspired food choices with fully accommodating chefs welcoming even the quirkiest of appetites.

Accommodating Families

Candela Hotels is designed to accommodate the increasing number of executives traveling with their families -- from personalized room configurations that can accommodate play areas, to healthy dining options that accommodate the littlest of appetites.

LEED® Certification

Candela Hotels is focused on green design and sustainable building standards. We emphasize state-of-the art strategies for site devleopment, water savings, energy efficiency, materials and resources selection and indoor environmental quality to achieve LEED® Silver certification, or better.